Delete Your Account

You can delete your Stride account and all of its data at any time. Deletion is permanent and cannot be undone.

Option 1 — Delete in the app (instant)

• Open the Stride app.
• Go to Profile → Settings → Delete account.
• Confirm. Your account and data are removed immediately.

Option 2 — Request deletion by email

If you can’t access the app, email hello@striderunning.run from the email address on your Stride account, with the subject “Delete my account”. We’ll verify ownership and delete your account within 30 days (usually much sooner).

What gets deleted

Deleting your account permanently removes your profile and personal data, including:

• Your email, username, display name, avatar, bio, gender, date of birth and settings
• All of your runs, routes, GPS/activity data and claimed territory
• Your posts, comments, photos, kudos, clubs, events and challenges
• Your followers/following connections and safety contacts
• Any health-derived data and your push notification token

Data retention

Your data is removed from our production systems immediately. Residual copies may remain in encrypted backups within their normal rotation period (up to ~30 days), after which they are permanently overwritten. We retain nothing required only for the deleted account beyond this window, except where the law requires us to keep limited records.

For full details on how we handle your data, see our Privacy Policy.